Strategic Operations Lead

hace 3 días


Zaragoza, Zaragoza, España Your Creative People A tiempo completo

Company Overview

BNP Paribas Group is the leading bank in the European Union and a major international banking establishment with close to 185,000 employees in 65 countries.

We have more than 5,100 employees in Spain across 12 business lines. Our Cardif division is a global insurer with a presence in over 30 countries and a rich history of 50 years within the BNP Paribas Group.

Built on innovation and strategic partnerships, we lead the payment protection insurance market and provide protection to over 100 million customers worldwide. At Cardif Iberia, our Madrid and Lisbon offices are home to close to 200 employees who work together daily to offer our partners and clients the best insurance solutions.

Salary

We estimate the annual salary for this role to be around €80,000-€110,000 depending on your experience and qualifications.

Job Description

As Head of Operations for Cardif Iberia, you will be responsible for ensuring the quality of activities and agreed operational management while optimizing, implementing, and monitoring the company's strategic operational processes.

You will also lead the design and ensure operational efficiency according to the policies, rules, and standards set by the Company. Your involvement in strategical discussions and decisions will drive the transformation of the operational model regarding market developments and business strategy.

Required Skills and Qualifications

To succeed in this role, you should have excellent leadership skills, a deep understanding of the insurance industry, and the ability to drive operational excellence. You will need to ensure the proper functioning and quality of the Cardif Administration, Customer Service, and Claims Departments.

Your expertise in project development, transformation, implementation, and coordination is essential, as well as ensuring the correct functioning of tools used in the entire area.

Benefits

We offer a dynamic and supportive work environment, opportunities for professional growth, and a competitive compensation package. If you're passionate about operations management and driven to make a difference in the insurance industry, this could be the perfect opportunity for you.



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