Strategic Change Implementation Specialist
hace 4 semanas
As a key member of our team, you will play a pivotal role in driving organizational change and transformation. Your primary responsibility will be to lead and implement strategic initiatives that enhance our business operations and drive growth.
Key Responsibilities:
• Develop and implement detailed implementation plans for user groups and impacted teams.
• Coordinate with cross-functional teams to ensure a cohesive implementation approach.
• Maintain an implementation risk and issues log, escalating concerns to the Head of Transformational Strategy and Business Design as needed.
• Work with impacted teams to ensure clear business readiness acceptance criteria and support throughout the implementation process.
• Manage the overall implementation training approach, plan, and delivery effectiveness in collaboration with other transformation and Business Process owners.
• Responsible for managing the overall communication approach, plan, and stakeholder management.
• Facilitate successful change management by establishing a common change impact assessment and readiness approach.
• Coach, support, and provide continuous feedback across the transformation team and business as the change subject matter expert.
• Coordinate post-go live support to ensure users have 'hyper care' and that any issues are quickly understood and rectified.
• Responsible for regular reviews of how the introduced change is performing alongside the Technology Product team.
Requirements:
• Experience of leading and delivering successful international organisational change programmes.
• Proven experience and knowledge of change management principles, methodologies, and tools.
• Change management certification (e.g., Prosci, CCMP) is desired.
• Strong relationship and networking skills, able to effectively influence a wide range of stakeholders.
• An authentic, credible leader of people with a passion to drive improvements in our business.
• Pragmatic and organised, able to manage complexity and ambiguity.
• Familiarity with project management approaches, tools, and phases of the project lifecycle.
• Strong team player with the ability to challenge, provide leadership, and effectively coach others.
• Excellent communication skills in English, both written and verbal.
• Problem solving and root cause identification skills.
• Acute business acumen and understanding of organisational issues and challenges.
• Proficient knowledge of Microsoft Office programs, Power Automate, Visio, and Miro.
• Minimum Lean Six Sigma Green Belt Certification.
About Our Offer:
• Be a valuable team member of TUI, the No.1 global and socially aware travel company.
• Competitive salary and benefits.
• Develop yourself by working as part of an international team and through our free global learning and development programmes.
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