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Financial Operations Specialist

hace 2 meses

Cádiz, Cádiz, España Mci A tiempo completo
Job Title: Financial Operations Specialist

Job Summary:

MCI is seeking a highly skilled Financial Operations Specialist to join our team. As a key member of our financial operations team, you will be responsible for managing and analyzing billing processes, ensuring accurate and timely invoicing, and optimizing billing procedures to enhance efficiency and accuracy.

Key Responsibilities:

  • Generate and Distribute Invoices: Create and distribute accurate and timely invoices to customers based on contractual agreements, service usage, or product purchases.
  • Billing Cycle Management: Monitor billing cycles, deadlines, and billing schedules to ensure compliance with customer requirements and internal policies.
  • Billing Data Analysis: Analyze billing data, trends, and patterns to identify opportunities for process improvements, cost savings, and revenue enhancement.
  • Dispute Resolution: Conduct variance analysis and reconcile discrepancies between billing records, contracts, and financial reports.
  • Customer Communication: Serve as a primary point of contact for billing inquiries and escalations from internal and external stakeholders, including customers, sales teams, and account managers.
  • Revenue Recognition: Ensure accurate and timely recognition of revenue and accounts receivable in accordance with accounting principles and regulatory requirements.
  • Reporting and Analytics: Prepare and analyze billing-related reports, metrics, and KPIs to track billing performance and financial metrics.
  • Process Improvement: Identify opportunities to streamline billing processes, eliminate manual tasks, and automate billing workflows using billing software or ERP systems.
  • Collaboration: Collaborate with cross-functional teams, including IT, finance, and operations, to implement system enhancements and process improvements.
  • Compliance: Ensure compliance with billing policies, procedures, and internal controls to mitigate risks and maintain data integrity.
  • Audit Support: Assist with internal and external audits by providing documentation, explanations, and support related to billing processes and transactions.
  • Training and Development: Develop and maintain standard operating procedures (SOPs), training materials, and documentation related to billing processes and systems.

Requirements:

  • Education: Bachelor's degree in Accounting, Finance, Business Administration, or related field.
  • Experience: Proven experience in billing, accounts receivable, or related financial roles, with a strong understanding of billing processes and principles.
  • Skills: Proficiency in billing software systems, ERP systems, and Microsoft Office Suite.
  • Analytical and Communication Skills: Strong analytical and problem-solving skills, with the ability to interpret complex billing data and reconcile discrepancies. Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
  • Attention to Detail: Detail-oriented with a focus on accuracy and compliance with billing regulations and policies.
  • Time Management: Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.

About MCI:

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.