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Head of Operations and Transformation

hace 2 meses

Zaragoza, Zaragoza, España Your Creative People A tiempo completo

About the Role:

As the Head of Operations and Transformation for Your Creative People, you will be responsible for overseeing the day-to-day operations of our company, ensuring the smooth execution of our business strategies, and driving transformation initiatives to improve our operational efficiency.

Key Responsibilities:

  • Ensure the proper functioning and quality of our Administration, Customer Service, and Claims Departments, providing adequate, fluid, and effective services to external and internal customers.
  • Support the development, transformation, implementation, and coordination of projects and initiatives agreed upon by our company, ensuring the correct functioning of the tools used in the area.
  • Lead the design and implementation of operational processes, ensuring operational efficiency according to company policies, rules, and standards.
  • Drive the transformation of our operational model in response to market developments and business strategy, participating in strategic discussions and decisions.

About You:

We are looking for a seasoned operations professional with a strong background in business operations, transformation, and leadership. You should have a proven track record of driving operational excellence, improving efficiency, and leading cross-functional teams. Your expertise in project management, process improvement, and change management will be essential in this role.

What We Offer:

As a member of our team, you will have the opportunity to work with a dynamic and innovative company, driving business growth and transformation. You will be part of a collaborative and supportive environment, with a focus on employee development and well-being.