Cloud Solutions Expert
hace 3 días
SoftwareOne is a leading global software and cloud solutions provider, redefining how organizations build, buy, and manage everything in the cloud. With 9,200 employees across ninety countries, we unlock the value of technology for our clients by helping them migrate and modernize their workloads and applications.
A Word from Our FounderOur people are what make us successful. We're passionate about living and breathing our values every day, delighting our customers, and going above and beyond to deliver exceptional results.
What We Expect from Our EmployeesSuccess at SoftwareOne is not defined by individual achievements but by delivering world-class customer satisfaction, business outcomes, and employee satisfaction. We're humble, operate with discipline, and prioritize integrity over politics.
Digital Sales Account Manager RoleWe're seeking an exceptional Digital Sales Account Manager to drive revenue growth in the Swiss Romandy Region. As a key member of our talented global team, you'll be responsible for managing relationships, ensuring service delivery, and identifying opportunities for growth with our SME clients.
Responsibilities- Build and maintain trust-based relationships with SME clients, understanding their needs and goals.
- Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
- Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
- Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
- Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
- Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
- Monitor and analyze performance metrics to improve account management processes and sales strategies.
- Represent client interests within the organization, championing client success stories to drive referrals and testimonials.
- Passionate about sales and customer satisfaction.
- Experience in selling technology products and services.
- Strong verbal communication and negotiation skills.
- Customer onboarding and handling expertise.
- Escalation management proficiency.
- Request tracking and collaboration skills.
- Ability to convert business problems into technical solutions.
- Continuous learning orientation.
- Fluency in French and English.
- Flexible timing and a hybrid model.
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- Competitive compensation and benefits package.
- A chance to be part of our new Sales Hub in Barcelona.
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