Technical Service Manager
hace 4 semanas
En dependencia del Head of Production, te encargarás del correcto funcionamiento del departamento de Servicio de Asistencia Técnica, dando soporte tanto al cliente externo como interno.
Funciones y Responsabilidades- Gestionar los recursos del equipo de SAT, dando respuesta a las necesidades del cliente en tiempo y calidad. También serás el enlace clave entre el SAT y el resto de departamentos.
- Coordinar y organizar el equipo técnico.
- Relación con el cliente final para dar solución a problemas técnicos de postventa.
- Dar soporte técnico de primer nivel a su equipo y clientes.
- Coordinación con el resto de departamento de la empresa, principalmente con Sales, Production y Quality & Environment.
- Dar soporte y gestionar las reparaciones internas de fábrica.
- Dar soporte de postventa a las nuevas unidades de negocio de la compañía.
- Implantación y seguimiento de los planes de mejora en SAT.
- Ingeniería Electrónico, Industrial, Sistemas o Telecomunicaciones.
- Muy valorable especialización electrónica de potencia.
- Mínimo 5 años de experiencia en puesto similar.
- Inglés fluido.
- Altos conocimientos de electrónica y experiencia en la gestión de equipos de SAT.
- Incorporación a empresa líder en su sector con posibilidades reales de crecimiento profesional.
- Horario de trabajo: de lunes a viernes de 6:45 a 15:15.
- Flexibilidad horaria y conciliación vida familiar.
- Ambiente profesional y excelentes condiciones de trabajo.
- Fruta fresca un día a la semana.
- Café y té disponibles.
- Descuento en menús saludables/comida casera.
- Clases de Inglés gratuitas.
- Acceso a Retribución flexible.
- Política de vacaciones flexible.
- Salario competitivo acorde experiencia y valor aportado.
- Sala Take it Easy: contamos con un espacio para poder romper con la rutina y salir del estrés. El espacio incluye todo tipo servicios relacionados con el Ocio: Música, proyecciones audiovisuales, lectura, videojuegos, guitarra, bebidas refrescantes y hasta una mesa de ping pong.
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