Risk Specialist

hace 3 horas

Barcelona, Barcelona, España Teleperformance Spain A tiempo completo
Job Title: Greek Speaking Risk Specialist

Teleperformance Spain is a leading company in customer experience management and contact centre business process outsourcing. We are looking for a highly skilled professional to join our team as a Greek Speaking Risk Specialist.

About the Role:

The Risk Team is the foundation of our company, and risk specialists play a crucial role in protecting our users and their customers from various risks. As a Greek Speaking Risk Specialist, you will review businesses that wish to use or are currently using our platform. Your task will be to verify and validate information provided by the merchant, ensuring that it is accurate and compliant with our clients' guidelines.

Responsibilities:
  • Verify all required details have been submitted with the application for processing.
  • Examine and validate the identity of the merchant to ensure the information submitted is valid.
  • Perform checks in internal and external databases to verify information provided and confirm the supportability of the merchant.
  • Identify and document inaccuracies that raise red flags requiring intervention and follow up with the merchant.
  • Investigate and compare items sold on the merchant's website to information provided on the product description, merchant industry, and charges.
  • Reference an internal supportability list and judge whether the merchant is in compliance with our clients' guidelines.
  • Ensure no items being sold on the merchant's site violate these guidelines.
  • Categorize the business using a list of guidelines and identify businesses as supportable, prohibited, or in need of small changes to their business model.
Requirements:
  • Native level of Greek.
  • Fluent in English (C1 or higher).
  • Fluency with internet and social media research, as demonstrated by at least 1 year of experience with computers.
  • Ability to be detail-oriented and meticulous, noticing when information from multiple sources do not match up.

We are looking for a highly skilled professional who is fluent in Greek and has excellent research skills. If you are passionate about risk management and have a keen eye for detail, we encourage you to apply for this exciting opportunity.

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