IT Support Specialist for Enterprise Software and Hardware
hace 1 día
Overview
Vets Hired is seeking an experienced IT Support Specialist to join our team. As a key member of our technology department, you will be responsible for providing top-notch support for our enterprise software and hardware solutions.
About the Job
This full-time position offers a competitive salary range of $60,000 - $80,000 per year, depending on experience. The ideal candidate will have extensive professional work experience in IT support, with a focus on enterprise software and hardware.
Responsibilities
- Provide technical support for all departmental software applications, resolving issues efficiently and effectively.
- Assist higher-level staff in the acquisition and distribution of computer hardware and software solutions, contract vendors, research, and gathering product information.
- Design, analyze, implement, and provide ongoing maintenance of Operating System (OS) images, application packages, and software updates through Intune and SCCM.
- Support enterprise hardware from Dell and HP, as well as Desktops/laptops and Tablets from HP, Dell, and Microsoft.
- Implement enterprise security best practices, including encryption, implicit & explicit permissions, multi-factor authentication, auditing, and digital forensics, data retention, including zero-touch, as well as patching.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- At least 3 years of experience in IT support, with a focus on enterprise software and hardware.
- Excellent problem-solving skills, with the ability to identify and resolve complex technical issues.
- Strong communication skills, with the ability to clearly convey technical information to both technical and non-technical staff.
- Experience with scripting languages, such as PowerShell, and full disk encryption solutions.
- Familiarity with Active Directory Domain Services, Group Policies, and Mobile Device Management (MDM) solutions.
Benefits
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- The chance to work with a talented team of professionals who are passionate about delivering exceptional results.
How to Apply
If you are a motivated and skilled IT professional looking for a new challenge, please submit your resume and cover letter for consideration. We look forward to hearing from you
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