Travel Management Executive
hace 4 semanas
We're looking for a talented Business Travel Consultant to join our team at Softbank Investment Advisers. As a key member of our customer care team, you'll be responsible for delivering exceptional customer experiences, supporting B2B customers, and driving growth and success through strategic partnerships.
About the Role:
This is an exciting opportunity to work with a leading business travel platform and contribute to the growth and success of our company. The ideal candidate will have a passion for travel, excellent communication skills, and a proven track record of delivering exceptional results in a fast-paced environment.
Key Responsibilities:
* Provide proactive and reactive support to B2B customers via phone, email, and chat
* Collaborate with suppliers and partners to resolve booking issues and ensure high satisfaction standards
* Stay up-to-date with new features and product launches in TravelPerk and provide expert guidance to customers
* Work closely with the sales and operations teams to define and establish best practices in sales, operations, and customer care
What We Offer:
* Salary: $110,000 - $150,000 per year, depending on experience
* Generous vacation days and flexible compensation plan to help you diversify and increase your net salary
* Comprehensive health insurance and wellness programs
* Opportunity for relocation assistance, subject to evaluation on a case-by-case basis
Requirements:
* Excellent English language skills, both spoken and written
* Proven experience working with Amadeus GDS Cars, Hotels, and Trains
* Strong problem-solving skills and ability to think outside the box
* Empathy and understanding of customer needs and preferences
* Flexibility and adaptability in a fast-paced environment
* Ability to work independently and as part of a team
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