Inside Sales Representative

hace 2 meses

Madrid, Madrid, España Amadeus A tiempo completo

Job Title

Inside Sales Representative - Digital Sales Expert

Job Summary:

The primary objective of the Inside Sales team at Amadeus is to drive sustainable growth through digital sales and automation of sales processes and methodologies for the region. This role will be responsible for identifying and securing new business opportunities within a specific territory/customer segment.

Key Responsibilities:

  • Analyze local market specifics and identify and secure new business opportunities within a specified geographic territory or customer segment (small to medium deals) remotely.
  • Validate leads coming from established sources and convert them into opportunities.
  • Promote and offer products, services, and solutions through direct contacts, virtual events, and webinars.
  • Use virtual tools to deliver engaging business or product presentations. Also, bring product experts who may be based in their markets/regions to enhance the relationship and improve the probability of successful sales.
  • Identify customer-specific needs and deliver informative virtual sessions to present the proposal and guide the customer through the implementation/onboarding process using digital tools.
  • Create new accounts and log contact details of potential customers in the digital tools.
  • For key prospects, preparation of the business case and ensuring deal targets are met.
  • After successful acquisition, ensure that the customer is fully operational: technical setup, training, invoicing, etc.
  • Using various digital communication channels (email, instant messaging, video calls, etc.) manage and discuss to finalize deals.
  • Actively participate in the sales process, manage leads created as part of the campaigns, and report on the campaign progress daily by logging activities performed in the CRM.

About the Ideal Candidate:

  • 1-3 years of sales experience in an IT environment using digital tools with good exposure in data analysis, sales processes, and working with KPIs.
  • Understanding of and/or prior experience with the travel industry and travel agency environment desirable and will be treated as an advantage.
  • Fluency in English required, excellent verbal and written skills.

What We Can Offer:

  • A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
  • A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
  • Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
  • A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
  • A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
  • A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
  • A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
  • A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

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