CRM Data Analyst

hace 3 semanas


Madrid, Madrid, España Free2Move A tiempo completo

Transforming the mobility market requires innovative strategies and a talented team. As a CRM Intern at Free2move, you will assist in shaping our B2C CRM efforts, supporting the strategy, communication flow, execution, and reporting of campaigns that drive customer engagement and loyalty.

About the Role:

As a CRM Intern, you will be responsible for creating automated and ad-hoc multi-channel campaigns in collaboration with the Design and Marketing teams. You will assist in executing CRM strategies aimed at enhancing customer activation, retaining existing customers, boosting brand loyalty, and expanding brand love.

Key Responsibilities:

  • Create targeted and personalized campaigns for customers across Europe and the US.
  • Assist in the creation and analysis of customer segments and cohorts to target campaigns effectively.
  • Analyze campaign results, share key insights, and provide recommendations for future campaign improvements.
  • Coordinate campaign requests from concept briefing to launch, ensuring timely execution.
  • Ensure brand consistency across all communication touchpoints.
  • Provide support for the marketing team in daily administrative tasks.
  • Act as a point of contact for cross-functional teams such as Sales, Design, and Customer Service.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, Communication, or a related field.
  • Fluent in English, with proficiency in either Spanish, French, or German.
  • Analytical and data-driven, with a strong interest in reporting, automation tools, and campaign optimization.
  • Interest or experience in the mobility or automotive industry, with a passion for digital marketing and best practices.
  • Eager to learn, proactive, and self-motivated, with a dynamic and tenacious personality.
  • Strong verbal and written communication skills, paired with a high attention to detail.
  • Excellent problem-solving abilities, and able to stay organized and manage time effectively in a fast-paced, startup environment.
  • Familiarity with CRM platforms like Braze or Salesforce is a plus.
  • Proficiency in Excel and/or Google Suite is required.


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