Technical Solutions Consultant

hace 7 días


Barcelona, Barcelona, España TD SYNNEX A tiempo completo

Job Purpose:

We are seeking a skilled Technical Solutions Consultant to work in our Whitebox Server team. As a key member of our team, you will collaborate with internal and external stakeholders to design and implement complex solutions for our partners.

Key Responsibilities:

  • Work closely with the sales team to develop and configure vendor solutions that meet customer requirements.
  • Provide exceptional customer service and meet predefined service level agreements.
  • Utilize internal and vendor tools to generate accurate bills of materials on a timely basis.
  • Take ownership of assigned Request Manager resolver groups.
  • Respond promptly to customer queries and issues.
  • Communicate product and technology information to educate internal and external audiences.
  • Engage with product/solution inquiries from internal/external sales, vendors, and resellers.
  • Understand and apply vendor promotions.
  • Maintain peer-level technical contacts with assigned vendors.
  • Develop and maintain technical knowledge in product or technology groups.
  • Assist the Business Solution Centre in supporting sales activity and improving partner utilization rates.
  • Opportunity to deliver basic post-sales implementation services.

Requirements:

  • Effective oral and written communication skills.
  • Strong attention to detail, priority management, and planning skills.
  • Desirable: IT industry knowledge, Channel, Vendors, Competition, and End User.
  • Desirable: Existing knowledge of product and technology portfolio.

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars and events.
  • Diversity, Equity & Inclusion: Join us in celebrating our global diversity through inclusive education and growth opportunities.
  • Make the Most of our Global Organization: Network with other new coworkers within your first 30 days.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities.


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