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Norwegian Client Renewal Specialist
hace 2 meses
About the Job
Job Squad is seeking a highly skilled Norwegian Client Renewal Specialist to join our team. As a Client Renewal Specialist, you will be responsible for handling and maintaining relationships with existing clients to ensure contract renewal.
Key Responsibilities
- Act as primary point of contact for clients during the renewal process, building trust and setting the foundation for long-term relationships.
- Effectively turn renewal leads into opportunities and revenue pipeline by filtering them through different criteria, such as BANT (budget, authority, need, and timeline).
- Engage with small and medium-sized businesses across various industries to determine their needs and identify upsell/cross-sell opportunities.
- Understand customers' current license position at the company, leading with cloud technologies to secure customer wins and maximize up-sell and cross-sell opportunities.
- Support the renewal process by engaging and coordinating multiple stakeholders aligned to customer needs, ensuring renewal closes on time.
- Address competitive offerings and solutions in the context of customer needs and experiences.
- Leverage various environments to effectively reach, sell to, and manage customers.
Requirements
- You speak and write Norwegian at a native level and are fluent in English (B2).
- A minimum of 2-3 years of sales experience with a proven track record of success.
- Working experience selling cloud solutions, such as Azure, Office 365, or Dynamics 365, is preferred.
- Sales/customer service relationship background, telephone experience, and computer handling skills are required.
- Excellent problem-solving skills, familiarity with modern sales techniques and tools, and strong communication and negotiation skills are essential.
About Job Squad
Job Squad is a global provider of software and tech solutions. We design, deliver, and optimize unforgettable human experiences for today's digital world. Our team is passionate about delivering exceptional customer experiences and driving business growth.
