Service Delivery Specialist

hace 4 días


Toledo, Toledo, España Danaher A tiempo completo

At Danaher, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. We're seeking an experienced Service Delivery Specialist to join our team in South East Michigan.

Job Summary:
The Associate Field Service Engineer for Beckman Coulter Diagnostics will be responsible for ensuring optimal performance of diagnostic equipment in the SE Michigan metro area. This role services Chemistry and Immunoassay systems, providing technical training on products and maintaining accurate customer service logs.

About Us:
Beckman Coulter Diagnostics has been dedicated to advancing and optimizing laboratory diagnostics for over 80 years. Our team values diversity, inclusivity, and supports associates in achieving their goals. At Danaher, we prioritize employee well-being, recognizing that happy employees drive innovation and success.

Responsibilities include:
Troubleshooting, installation, validation, preventative maintenance, modifications, and service repair of diagnostic equipment
Providing excellent service to customers, along with technical training on products
Maintaining accurate records, ordering repair parts, and adhering to cycle times
Utilizing business systems such as OBI, Sales Force, and SharePoint for service planning and advancing team goals
Engaging with internal and external stakeholders, understanding unique needs

Requirements:
Associate degree or equivalent military experience (applicable military experience considered)
0-1 year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Valid driver's license and good driving record over the last three years
Ability to travel, providing service in assigned geography and periodic travel to other areas/overnight
Lifting, lowering, and carrying up to 50 lbs. unassisted
Frequent bending, stooping, twisting, turning, crouch/crawl, push/pull, and sitting/standing for extended periods
Reach at, above, and below shoulder level, flex/extend neck, have good hand, and finger dexterity
2+ years' experience in troubleshooting, installation, validation, preventative maintenance, modifications, and/or service repair a plus

Compensation: $60,000 - $80,000 per annum based on qualifications and experience.



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