Customer Experience Specialist

hace 2 semanas


Mérida, Badajoz, España Boldr A tiempo completo

A new chapter awaits at Boldr, a global B-Corp redefining Client experiences. Our team is united by a shared desire to connect diverse individuals with common values and create dignified work opportunities in communities worldwide. We're growing rapidly, with a vision to employ over 5,000 people by 2027. Our values are the foundation of our success: Authenticity, Curiosity, Dynamics, Ambitious Vision, and Operational Excellence. As a Student Success Advisor, you'll be responsible for managing programs and cohorts at a university, providing support and leadership to our students. This role requires a strong understanding of student needs and a passion for driving student success.

Key Responsibilities

  • Program and Cohort Management: Manage programs and cohorts at a university, ensuring their needs are met and goals for student success are achieved.
  • Student Outreach: Engage in proactive student outreach to establish connections and build rapport with students.
  • Support and Feedback: Serve as the primary point of contact for students, addressing their needs and providing timely support.
  • Connection with At-Risk Students: Monitor the progress of at-risk students and intervene as necessary to support their success.


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