Salesforce Technical Lead

hace 1 mes


Zaragoza, Zaragoza, España Omega Crm A tiempo completo

Job Summary

Omega CRM, a leading provider of Customer Experience services, is seeking a skilled Salesforce Technical Lead to join our team. As a Technical Lead, you will be responsible for providing technical expertise and leadership on Salesforce projects, ensuring successful implementation and delivery of solutions that meet our clients' needs.

Main Responsibilities

  • Provide technical support to sales and functional teams on assigned accounts, ensuring timely and effective solution design, estimation, and assumption.
  • Collaborate with Project Managers and Delivery Managers to ensure comprehensive technical knowledge of the platform and identify the best solution to meet project demands.
  • Detect and notify risks in technical project management, ensuring client profitability and project success.
  • Ensure smooth project progress, alerting and anticipating possible deviations to Project Managers/Delivery Managers.
  • Ensure technical objectives are met, and software quality standards are upheld with Omega's Technical Management.
  • Supervise effort estimations of development and support teams during testing phases.
  • Collaborate in project demos for clients and ensure final delivery of technical documentation.
  • Participate in the development and training of the technical team, advising on technical skill improvement.
  • Identify technical Up & Cross Selling opportunities and methodological improvements for the technical team.
  • Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to develop technical capabilities.

Requirements

  • 3+ years of experience participating in the full lifecycle of Salesforce.com implementations.
  • Experience in Salesforce.com projects, including Sales Cloud, Service Cloud, and Marketing Cloud.
  • Experience with agile methodologies and a high level of English proficiency.

About Us

Omega CRM accelerates business experience (BX) for its customers through 360 solutions that transform and accelerate business through technology and data applied to Customer Omnichannel Experiences. We target companies across various fields and are one of the top 3 partners of Salesforce in Europe, with a team of over 500 people from 24 nationalities.



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