Italian Administrative Support Specialist
hace 3 semanas
Teleperformance Spain, a leading provider of customer experience solutions, is seeking a highly skilled Administrative Support Specialist to join their team in Barcelona.
The ideal candidate will have native-level Italian language skills and a strong background in administrative studies. They will be responsible for tracking shipments, ensuring timely deliveries, and maintaining CRM databases.
Key responsibilities include:
- Tracking shipments using logistic company / couriers online tracking tools
- Keeping customer / sales rep updated with delivery date, including changes
- Ensuring that deliveries are complete and in time for planned installation dates
- Working with local country preferred 3rd party provider to gain a quotation based on a specific customer order and synchronize shipment and transfer from Agilent
- Working with local country sales team to submit relevant 3PP requests in the proscribed tool and format and follow up to reduce customer quotation delays
- CRM Database maintenance & support
Requirements include:
- Administrative studies will be a plus
- Native level of Italian
- B2 level of English or higher
- Experienced user in SAP / SAP CRM
- Quick to learn new processes and tools
- Good verbal and written communication skills in appropriate language
- Motivation & personality for seeking customer satisfaction and resolution
- Ability to take initiative, prioritize, and manage time effectively
Benefits include:
- A full-time position with working hours from Monday to Friday
- Considerable investment in employees and their career development
- Working environment that is modern and bright with a dynamic and multicultural atmosphere
Teleperformance Spain is a certified Great Place to Work, AENOR, and Top Employer, with a strong commitment to employee satisfaction and career development.
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Italian Administrative Support Specialist
hace 3 semanas
Madrid, Madrid, España Teleperformance A tiempo completoTeleperformance Spain, a leading provider of customer experience solutions, is seeking a highly skilled Administrative Support Specialist to join their team in Barcelona.The ideal candidate will have native-level Italian language skills and a strong understanding of administrative processes.Responsibilities will include:Tracking shipments and ensuring timely...
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