Operations Support Specialist

hace 1 mes


Madrid, Madrid, España Drooms A tiempo completo
About the Role

We are seeking a highly organized and detail-oriented Operations Support Specialist to join our team at Drooms. As a key member of our operations team, you will be responsible for providing administrative support and ensuring the smooth operation of our document management services.

Key Responsibilities
  • Assist in the administration of document structuring, index creation, and blacklining services
  • Support the management of data rooms, including creation, management, and archiving
  • Collect and analyze data for customer and internal reports
  • Ensure accurate document and user security
  • Provide first- and second-level user support via phone, email, and chat in Italian, Spanish, and English
Requirements
  • 1+ years of experience in administrative tasks and MS Office, with a focus on Excel
  • Strong customer service and problem-solving skills
  • Ability to multitask and manage time effectively
  • Fluency in Italian, English, and Spanish
What We Offer
  • Hybrid working arrangement
  • Employee health initiatives
  • Ticket Restaurant
  • Corporate benefits
  • Long service awards
  • Special leave days
  • Birthday treats
  • After-work events and annual company parties
About Us

Drooms is a global tech company with a multicultural work environment and a passion for helping clients work smarter. We offer a flexible and inclusive workplace, with a focus on employee well-being and development.



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