Operations Support Specialist
hace 1 mes
We are seeking a highly organized and detail-oriented Operations Support Specialist to join our team at Drooms. As a key member of our operations team, you will be responsible for providing administrative support and ensuring the smooth operation of our document management services.
Key Responsibilities- Assist in the administration of document structuring, index creation, and blacklining services
- Support the management of data rooms, including creation, management, and archiving
- Collect and analyze data for customer and internal reports
- Ensure accurate document and user security
- Provide first- and second-level user support via phone, email, and chat in Italian, Spanish, and English
- 1+ years of experience in administrative tasks and MS Office, with a focus on Excel
- Strong customer service and problem-solving skills
- Ability to multitask and manage time effectively
- Fluency in Italian, English, and Spanish
- Hybrid working arrangement
- Employee health initiatives
- Ticket Restaurant
- Corporate benefits
- Long service awards
- Special leave days
- Birthday treats
- After-work events and annual company parties
Drooms is a global tech company with a multicultural work environment and a passion for helping clients work smarter. We offer a flexible and inclusive workplace, with a focus on employee well-being and development.
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