EMEA Commercial Excellence Training Lead

hace 4 semanas

Madrid, Madrid, España Baxter A tiempo completo

Transforming Healthcare through Training

Baxter is a leading medical innovation company that has been pioneering significant medical breakthroughs for over 85 years. We are deeply connected by our mission to save and sustain lives, and we're committed to creating a culture of Commercial Excellence throughout our organization.

The EMEA Advanced Surgery Training Manager WE will play a critical role in achieving this goal by providing Product, Therapy, and sales training to the regional Commercial Team, Marketing team, and other selected functions.

  • Design and implement a full portfolio product and therapy training curriculum to raise Commercial Excellence in the regional organization.
  • Facilitate sales training either directly or through management of an external supplier.
  • Develop and organize focused initiatives to assess competence and measure impact of the training curriculum as part of the certification process.
  • Work closely with senior stakeholders in the commercial team to define and deliver effective learning and development solutions enabling commercial teams to implement marketing and sales strategy.
  • Meet aligned business goals as part of the Commercial Excellence offering.
  • Develop innovative content and guidance for product launches, providing support to the regions to ensure that programs are implemented effectively and in alignment with business needs.
  • Collaborate with regional/global marketing to integrate product and therapy training with practical selling skills into product launch planning and execution.
  • Work closely with countries to identify local trainers, set priorities, develop implementation plans, and execute those plans for the marketing and customer-facing teams.
  • Partner with other business trainers to create and adhere to business training processes and scheduling.

Key Responsibilities:

  • Provide professional learning expertise to drive a culture of Commercial Excellence through BU training.
  • Lead the adoption of effective commercial L&D solutions through comprehensive BU training curriculum.
  • Communicate and deliver BU training calendar of events to educate new starters and ensure confidence, competence, and safety in the field.
  • Enhance quality standards for commercial L&D interventions through setting clearly defined standards and measuring all interventions against these standards.
  • Identify regional and country product and therapy training needs and source/design/deliver solutions to meet these needs.
  • Evaluate the effectiveness and sustainability of commercial L&D interventions.
  • Work with the global and regional commercial teams to deliver training programs that link knowledge with skills to achieve consistency and enhanced outcomes.
  • Implement 'Best in Class' training programs that significantly raise the level of product, therapy, sales skills, account management, marketing skills in the commercial organization.
  • Develop marketing materials that translate into powerful sales tools in collaboration with Regional/Global BU Marketing.
  • Create and deliver train-the-trainer programs to ensure consistent training delivery and implementation across BU and clusters.
  • Participate in Global and Regional BU product launch teams to address training requirements and commercial effectiveness needs.
  • Coordinate country Sales Trainer activities across the region and facilitate best practice sharing among the group.
  • Support personal skills development of regional and country BU commercial teams by collaborating with HR Talent Management and other functions to provide leadership and implementation of learning development programs.
  • Contribute to the design and implementation of BU digital solutions as well as the integration of all solutions into the LMS.

Requirements:

  • Relevant L&D qualification preferred, with experience in a commercial environment including but not limited to Learning and Development management, Training Needs Analysis, Design and delivery of training programs/interventions, and blended learning solutions.
  • Fluency in English is mandatory, and other European languages are advantageous.

Education and/or Experience:

  • Bachelor's degree required in a Business or science-related discipline.
  • 5+ years in sales/commercial role in a pharmaceutical/healthcare environment.
  • Previous experience in European/International positions or involvement in international projects is desirable.
  • Previous Marketing or Medical Affairs experience is considered a plus.
  • Previous Management experience is also considered a plus.

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