Digital Growth Strategist

hace 3 días


Barcelona, Barcelona, España Dtc Jobs A tiempo completo

Discover a career-defining opportunity as a Digital Growth Strategist at Dtc Jobs. We're not your typical job or recruiting platform; we're a portfolio company that does the hiring, team building, and training for verified 7-8 figure companies in the ecommerce and agency industry.

The companies we work with are always on the lookout for A-Players, which means you have the chance to get matched personally to multiple jobs & companies verified by us. With an acceptance rate of only 2%, we maintain a high demand, low competition environment, with rates way above the market and trainings on par with industry standards. For more information, visit our FAQ.

Responsibilities:
• Develop and maintain strong relationships with clients to ensure their success and satisfaction.
• Act as the primary point of contact for customer inquiries and issues, providing timely and effective solutions.
• Collaborate with internal teams to align customer needs with company offerings.
• Monitor and analyze customer metrics to identify opportunities for improvement and growth.
• Lead customer success initiatives and projects to enhance client engagement and retention.

Requirements:
Senior-level experience in customer success or a related field, preferably within E-Commerce or DTC. Excellent communication skills in English, both written and verbal. Proven track record of managing client relationships and driving customer satisfaction. Ability to work independently and manage multiple priorities in a remote setting. Familiarity with CET time zone operations and flexibility to work 30-40 hours per week. The estimated annual salary for this role is $**85,000**-$**110,000**, depending on location and experience.

Benefits:


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