Risk and Compliance Expert Advisor

hace 4 días


Barcelona, Barcelona, España Dow Jones A tiempo completo
About the Role

We are seeking an experienced Risk and Compliance Expert Advisor to join our team in Barcelona. In this 6-month contract position, you will provide support to clients by highlighting the strengths of our research processes and data, enabling clients to use our data to full advantage.

Key Responsibilities
  • Act as a liaison with our sales team, clients, and prospective subscribers to ensure meaningful dialogue between our end-users and the Risk and Compliance data creation team.
  • Through ongoing communication, ensure our data and products evolve to provide effective solutions to meet our clients' needs.
  • Ensure customer-facing materials provided to clients by the research team are comprehensive and up to date.
  • Provide guidance and coaching to research team members to ensure questions from clients are answered correctly and promptly.
Requirements
  • Excellent written and spoken English and at least one other language.
  • At least three years' experience of working with Risk and Compliance data.
  • Proactive approach to problem solving.
  • Experience explaining products, data, or processes to clients and handling complex customer queries.
  • Experience liaising with stakeholders to ensure a constant flow of communication, knowing when to escalate issues to the relevant stakeholder(s).
What We Offer
  • Estimated salary: €60,000 - €80,000 per year, depending on experience.
  • Comprehensive healthcare plans.
  • Paid time off.
  • Retirement plans.
  • Lifestyle programs & wellness resources.
  • Education benefits.
  • Family care benefits & caregiving support.
  • Commuter transit program.
  • Subscription discounts.
  • Employee referral program.


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