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Quality Assurance Specialist with German Language Skills
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Barcelona, Barcelona, España Amazon A tiempo completoJob Title: Quality Auditor with GermanWe are seeking a highly analytical and dedicated Quality Auditor with German language skills to join our team at Amazon. As a Quality Auditor, you will be responsible for auditing program level defects, analyzing and reporting on defect data and trends. You will also drive projects and initiatives, collate quality data,...
Quality Assurance Specialist with German Language Skills
hace 2 meses
We are seeking a highly analytical and dedicated Quality Assurance Specialist to join our team as an Auditor. This individual will be responsible for auditing program-level defects, analyzing and reporting on defect data and trends.
Key Responsibilities- Research and evaluate facts surrounding transactions to identify process deviations.
- Conduct audits to ensure compliance with program-level defects and identify areas for improvement.
- Communicate with external customers and stakeholders to resolve issues and provide quality updates.
- Identify new patterns and trends in process adherence and risk, and provide actionable solutions to QA leadership and operational stakeholders.
- Provide training needs analysis to management and training teams to address knowledge gaps.
- Engage with global stakeholders and peers to drive calibration efforts across sites.
- Develop strategic policies to simplify and improve processes.
- Produce daily, weekly, and monthly analyses and reports on defect trends and root causes.
The Audit and Insight team audits seller registration, verification, and compliance checks for different marketplaces. We also generate insights and provide recommendations for process improvements to enhance seller experience, efficiency, and operational excellence.
What We Offer- A collaborative and diverse team environment.
- Opportunities for training and mentorship.
- Collaboration with global colleagues from different countries and cultures.
- Opportunities to analyze metrics, interpret trends, and propose corrective actions.
- A wide range of benefits.
