Quality Assurance Specialist
hace 4 semanas
MCI, a leading Business Process Outsourcing (BPO) company, is seeking a Quality Assurance Specialist to ensure the quality and reliability of products, services, or processes within the organization.
Key Responsibilities:- Develop, implement, and maintain quality assurance policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices.
- Define quality metrics, key performance indicators (KPIs), and benchmarks to measure and monitor the effectiveness of quality assurance processes.
- Plan, design, and execute quality assurance tests and inspections to evaluate products, services, or processes for defects, deviations, or non-conformities.
- Conduct functional testing, regression testing, performance testing, and usability testing to identify issues and ensure product reliability and usability.
- Document test plans, test cases, test scripts, and test results to provide comprehensive documentation of quality assurance activities and findings.
- Prepare and communicate quality assurance reports, metrics, and analysis to stakeholders, management, and project teams.
- Identify and report quality issues, deviations, and non-compliance incidents through systematic testing, analysis, and investigation.
- Collaborate with cross-functional teams to investigate root causes, implement corrective actions, and prevent recurrence of quality issues.
- Analyze quality assurance data, trends, and feedback to identify opportunities for process improvement, efficiency gains, and cost reduction.
- Implement continuous improvement initiatives, quality control measures, and corrective/preventive actions to enhance product quality and customer satisfaction.
- Provide training, guidance, and support to team members and stakeholders on quality assurance principles, methodologies, and tools.
- Promote a culture of quality, accountability, and continuous improvement throughout the organization.
Requirements: To be considered for this role, you must have a strong understanding of quality assurance principles and methodologies, excellent analytical and problem-solving skills, and the ability to work collaboratively with cross-functional teams.
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Quality Assurance Specialist
hace 4 semanas
Jerez, Cádiz, España Mci A tiempo completoJob Title: Quality Assurance SpecialistMCI, a leading Business Process Outsourcing (BPO) company, seeks a Quality Assurance Specialist to ensure the quality and reliability of products, services, or processes within the organization.Key Responsibilities:Develop, implement, and maintain quality assurance policies, procedures, and standards to ensure...
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Jerez, Cádiz, España Mci A tiempo completoJob Title: Quality Assurance SpecialistMCI, a leading Business Process Outsourcing (BPO) company, seeks a Quality Assurance Specialist to ensure the quality and reliability of products, services, or processes within the organization.Key Responsibilities:Develop, implement, and maintain quality assurance policies, procedures, and standards to ensure...
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