Chemical Product Specialist

hace 4 días


Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo
About Thermo Fisher Scientific

We are the world leader in serving science, with annual revenue exceeding $30 billion. Our company is dedicated to accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies, and increasing productivity in laboratories.

The Job

We are seeking an engaging and dynamic individual to join our Technical Support team. As a Technical Applications Scientist, you will encounter captivating inquiries from researchers that will challenge your scientific knowledge. This role involves regular collaboration with various departments and colleagues to effectively resolve inquiries, allowing you to showcase your creativity and adaptability by finding rapid and efficient solutions.

Key Responsibilities
  1. Provide technical support for Thermo Fisher Scientific Chemical product lines and services by answering customer technical inquiries received via telephone, email, or web chat.
  2. Accurately record pertinent information from customer contacts in Customer Relationship Management system.
  3. Participate in frequent trainings on products and continue education on new applications and technologies.
  4. Recommend and implement improvements in processes, FAQ, and technical information.
  5. Participate in additional special team or individual projects.
Education and Competencies

A Master's degree in Chemistry, Biochemistry, or a similar field is required for this position. We offer various benefits to our team members, aimed at promoting a healthy work-life balance. These include the option to work from home one day per week and access to private health insurance. We are dedicated to empowering our colleagues in their professional growth by providing excellent training and development opportunities throughout their careers.



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