Product Manager
hace 1 mes
Product Manager
Job Purpose:
The Product Manager plays a key role in the Contracting team, focusing on hotel partnerships and rate optimization. This involves working closely with hotel partners to optimize rates and availability, as well as analyzing data to inform business decisions.
Key Responsibilities:
Build and maintain direct relationships with hotel partners.
Responsible for maintaining contractual hotel allocations, last-minute availability, and overall portfolio availability.
Work with Hotels and Contracting Manager on special offers and promotions.
Review, accept or negotiate against stop sales.
Evaluate production and determine follow-up action.
Educate hotel partners on supplier interface and implement training and usage.
Undertake tasks related to the competitiveness report.
Undertake regular price comparisons for a given destination to always ensure we have the best rates.
Assist with mapping and setting live of BAR, liaising with relevant teams to see the task through to the end.
Additional Responsibilities as a Senior:
Trading Market Analysis - Undertaking tasks in relation to the control of hotel availability and price competitiveness.
Analyse and maximize availability and exposure in hotels where we have signed Marketing Fee and Overrides and monitor actual situation to reach targets.
Analyse Fair periods to maximize availability and pricing.
Analysis of key reports and statistics along with other ad-hoc reports to help and drive revenue.
Key Measures - General Support:Dealing with supplier queries.
Inter-departmental communication including accounts, reservations and customer care department, content, etc.
Input extra availability into the system.
Informing Contracts Managers of new leads and opportunities.
Assisting Contracts Manager with urgent tasks whilst they are on business trips.
Assist with loading of contracts in key destinations in exceptional circumstances.
Essential Qualifications and Knowledge:
English is a must at an advanced level.
Commercial awareness in the travel industry.
Good Microsoft Office knowledge, especially Excel and Outlook.
Essential Experience, Skills and Behavioural Requirements:
Personal effectiveness with strong communication and influencing skills.
Comfortable using the phone to negotiate with suppliers.
Experience in working in a fast-paced and multi-cultural environment.
Proactive, with the ability to offer solutions to issues encountered.
Personable with lots of enthusiasm and a 'can do' attitude.
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