Manager of Technical Operations
hace 18 horas
We are seeking a skilled Technical Team Manager to support our management team in Spain. As a key member of our team, you will be responsible for managing a team of technicians and engineers, ensuring they meet performance targets and customer satisfaction levels.
This is an exciting opportunity to work with a leading independent provider of IT infrastructure services, supporting corporate and government clients across various industries.
Key Responsibilities:
- Manage a team of technicians and engineers, providing guidance and support to ensure they meet performance targets and customer satisfaction levels.
- Implement company policies and procedures, maintaining high standards of customer service.
- Coordinate training and development programs for engineers, ensuring they have the necessary skills to meet customer demands.
- Ensure department meets SLA performance targets and maintains cost control requirements.
About Our Company
Computacenter is a global leader in IT infrastructure services, employing over 15,000 professionals worldwide. We provide services to clients across various industries, supporting around 4.2 million users from our Global Service Desk.
As a Technical Team Manager at Computacenter, you will enjoy a dynamic and informal work environment, flexible work schedules, and opportunities for professional and personal development.
What We Offer
- An estimated salary of €60,000 - €80,000 per annum, depending on experience.
- A competitive benefits package, including health insurance, pension scheme, and annual leave.
- The opportunity to work with a global leader in IT infrastructure services.
- Professional and personal development opportunities, including training and career advancement.
Requirements
- At least 4 years of line management experience.
- Native Spanish and fluent English language skills.
- Advanced Excel skills and familiarity with business systems.
- Good working knowledge of Microsoft Applications and excellent interpersonal skills.
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