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Customer Service Representative

hace 2 meses

Málaga, Málaga, España SD Worx A tiempo completo
{"title": "Customer Service Representative", "content": "About the Role

We are seeking a highly skilled Customer Service Representative to join our team in Malaga. As the first point of contact for our international customers, you will be responsible for providing exceptional support and guidance on the use of our Protime software.

Key Responsibilities:

  • Build knowledge and experience within the different domains of our applications.
  • Establish trust with customer contacts and provide personalized support.
  • Answer questions and provide solutions through our Ticket Management System.
  • Advise customers on optimizing their Protime environment.
  • Collaborate with internal customer experts to ensure seamless support.

Requirements:

  • Proficient communication skills in English and German.
  • Strong analytical skills and ability to troubleshoot issues.
  • Knowledge of software applications and HR concepts.
  • Ability to work independently and take ownership of tasks.
  • Fluency in English and German.

Why Choose Protime?

  • Join a dynamic and innovative company that values personal and professional growth.
  • Be part of a people-focused culture that encourages continuous learning and coaching.
  • Make a significant impact and grow with the company.
  • Enjoy a competitive salary and attractive fringe benefits.

We are an equal opportunities employer and welcome applications from diverse talent.

", "company": "SD Worx", "location": "Malaga"}