Customer Service Representative

hace 1 semana


Málaga, Málaga, España Blu Selection A tiempo completo

Customer Service Role Overview



At Blu Selection, we're looking for a dedicated Customer Service Agent to join our team in Lisbon. As a key member of our customer support team, you'll play a crucial role in delivering exceptional service to our clients.



Your Responsibilities:




  • Help clients with incoming issues and ensure high-quality customer service
  • Provide necessary information and proactively reach out to clients
  • Record data in the CRM system and improve customer satisfaction
  • Accurately and efficiently solve problems as a team player


Required Skills and Qualifications:




  • A native level of Dutch and B2/C1 level of English
  • Knowledge of the value and impact of a good customer experience
  • Articulate and communicative, with a strong commitment to work
  • Relocation to Lisbon for an international career and life experience
  • A valid Portuguese work permit (required)


What's in it for you?




  • A fixed-term contract that's renewable
  • Full-time work on rotating shifts
  • Intensive training to kick-start your career
  • A competitive salary and benefits package
  • Relocation support and a relocation package for international candidates
  • Additional perks, including private health insurance and free Portuguese lessons


Living in Lisbon



Lisbon is a vibrant city with a rich cultural history, offering a warm climate and a sunny beach life next to the Atlantic. You'll have the opportunity to experience the local cuisine, attend cultural events, and enjoy the city's friendly atmosphere.



About Blu Selection



We're a multinational organisation with a presence in over 80 nationalities. We're committed to providing our employees with career development opportunities and a supportive work environment.



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