Customer Service Representative
hace 1 semana
Customer Service Role Overview
At Blu Selection, we're looking for a dedicated Customer Service Agent to join our team in Lisbon. As a key member of our customer support team, you'll play a crucial role in delivering exceptional service to our clients.
Your Responsibilities:
- Help clients with incoming issues and ensure high-quality customer service
- Provide necessary information and proactively reach out to clients
- Record data in the CRM system and improve customer satisfaction
- Accurately and efficiently solve problems as a team player
Required Skills and Qualifications:
- A native level of Dutch and B2/C1 level of English
- Knowledge of the value and impact of a good customer experience
- Articulate and communicative, with a strong commitment to work
- Relocation to Lisbon for an international career and life experience
- A valid Portuguese work permit (required)
What's in it for you?
- A fixed-term contract that's renewable
- Full-time work on rotating shifts
- Intensive training to kick-start your career
- A competitive salary and benefits package
- Relocation support and a relocation package for international candidates
- Additional perks, including private health insurance and free Portuguese lessons
Living in Lisbon
Lisbon is a vibrant city with a rich cultural history, offering a warm climate and a sunny beach life next to the Atlantic. You'll have the opportunity to experience the local cuisine, attend cultural events, and enjoy the city's friendly atmosphere.
About Blu Selection
We're a multinational organisation with a presence in over 80 nationalities. We're committed to providing our employees with career development opportunities and a supportive work environment.
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