Global Services Director for International Team Management
hace 3 días
The Global Services Director at Total Deutschland Gmbh is responsible for overseeing an international team of professionals. Key responsibilities include managing the global service business performance, collaborating with Bid Manager and Sales Managers (EMEA, Americas, APAC - Key Account) to achieve commercial success.
As a leader, you will implement effective management tools, provide clear reporting to stakeholders, and develop a strategy for the evolution of ESS services. This role requires a strong vision for the future of the company's services and maintenance offerings.
In this position, you will be responsible for developing the value proposition for new ESS services and maintenance, covering new service models, and ensuring customer satisfaction through effective project reviews and maintenance planning. You will also manage contractual requirements, control product maintenance costs, and lead the delivery of maintenance documentation.
With significant operational experience in services and maintenance, proven team managerial skills, and a high level of exposure, you will inspire and motivate your team to drive business growth. Your expertise will be essential in securing the validation plan and demonstration plan related to performance requirements and commitments.
This is a challenging role that requires advanced technical studies, strong analytical and synthesis skills, and excellent communication abilities. If you have a passion for leadership, motivation, and innovation, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Organize and provide support relating to the Guarantee of ESS Services
- Own the ESS Services vision, strategy, and development of the evolution roadmap
- Cover the development of the offer of services and the commercial policy
- Develop the value proposition for new ESS services and maintenance
- Prepare internal and external project reviews with the client and maintain contact with the customer
- Manage and follow-up on contractual requirements and write the maintenance plan
- Control product maintenance costs and track the customer's mastery interfaces and maintenance facilities
- Lead the delivery and approval of deliverables dedicated to maintenance documentation
- Ensure completion of training related to the maintenance perimeter
- Create a plan to manage obsolescence
- Secure the validation plan and demonstration plan related to performance requirements and commitments, and define supply of consignment and spare parts
Requirements:
- Advanced Technical Studies
- Significant operational experience recognized in services and maintenance
- Proven team managerial experience
- Aguerie at high levels of exposure
- Motivation and determination, rigor, confidentiality, pedagogy, analytical and synthesis skills, listening, responsiveness, team spirit, cross-cutting, ability to influence, international
About the Company:
Total Deutschland Gmbh is a leading company in the energy sector, seeking a highly skilled and experienced professional to join our team as a Global Services Director. We offer a competitive salary range of €80,000 - €120,000 per year, depending on qualifications and experience, plus benefits and opportunities for career growth.
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