Global Services Director
hace 5 días
About Us
Total Deutschland Gmbh is a leading provider of services and maintenance solutions for the global market. Our team is dedicated to delivering exceptional results and building long-term relationships with our clients.
Job Summary
We are seeking an experienced Global Services Director to lead our ESS operations team. This is a unique opportunity to join our organization and contribute to our success in the global market.
Responsibilities
- Organize and provide support relating to the Guarantee of ESS Services, including responsibility for profitability.
- Own the ESS Services vision, strategy, and development of the evolution roadmap.
- Cover the development of the offer of services and commercial policy (range of commercial offers, margin) in the pre-sale phase, sales support (Maintenance services quote, during the bidding and tendering phase until the order, support for the execution of the project, and possibly the execution after the delivery of the project to the customer).
- Develop the value proposition for new ESS services and maintenance, covering new service models, AC perimeter in addition to the historic supply of Saft batteries.
- Prepare internal and external project reviews with the client and maintain contact with the customer.
- Consider maintenance constraints in product design as well as test ability and tele diagnosis themes.
- Manage and follow-up on contractual requirements and write the maintenance plan.
- Control product maintenance costs and track the customer's mastery interfaces and maintenance facilities.
- Lead the delivery and approval of deliverables dedicated to maintenance documentation.
- Ensure completion of training related to the maintenance perimeter.
- Create a plan to manage obsolescence.
- Secure the validation plan and demonstration plan related to performance requirements and commitments, and define supply of consignment and spare parts.
Requirements
- Advanced Technical Studies
- Significant operational experience recognized in services and maintenance
- Proven team managerial experience
- Aguerie at high levels of exposure
Benefits
- Competitive salary: €120,000 - €150,000 per annum
- Bonus structure based on individual and company performance
- Comprehensive benefits package including health insurance, retirement plan, and paid time off
- Ongoing professional development and training opportunities
Other Information
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