Program Manager, Central Operations

hace 2 meses


Barcelona, Barcelona, España Mygwork A tiempo completo

This job is with Mygwork, an inclusive employer and a member of the LGBTQ+ business community. Please do not contact the recruiter directly.

Central Operations (CO) is a new approach in Amazon Logistics (AMZL) to define a scalable solution for an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning, and last mile on-road delivery experience. As Program Manager, you will own multiple initiatives to drive standardization across EU, improving the overall last mile cost and Delivery Service Providers (DSP).

Key Responsibilities:

• Responsible for EU DSP Payments programs to drive standardization and process compliance.

• Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations.

• The ability to scale will be critical to all processes.

• Proactively identify and lead process improvement initiatives through quantitative analysis and data-driven decision making.

• Ability to develop and share best practices across AMZL CO teams in other regions and Delivery Stations.

• Ability to partner and influence multiple stakeholders, such as DSP teams, Operations, ACES, and Finance.

About the Team:

AMZL handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

BASIC QUALIFICATIONS:

• A degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics, or other business/analytical disciplines or equivalent.

• Relevant experience as a Project/Program Manager.

• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.

• Strong logical thinking, analytical skills, and problem-solving skills.

• Experience in using data and metrics to determine and drive improvements.

PREFFERED QUALIFICATIONS:

• Advanced or master's degree in business, operations, or related fields.

• Experience using SQL.

• Project-management qualification such as PRINCE2, APM, PMI, or similar.

• Understanding of continuous improvement methodologies such as Six Sigma or Lean.

• Experience working in an operational environment or with technical teams.

Mygwork is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Mygwork. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.

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