Support Leadership Position

hace 1 mes


Barcelona, Barcelona, España Abitu A tiempo completo

Abitu is a dynamic and growing company with a passion for innovation and customer satisfaction. We are seeking an experienced Technical Support Lead to join our team in Barcelona.

The successful candidate will have a strong background in leadership and management, excellent communication skills, and a passion for delivering exceptional customer support.

Job Description:

Company Overview

Abitu is a software development company based in Barcelona, with an office in Long Beach, California. We create innovative tools for education, scientific, and publishing communities.

Salary

The estimated annual salary for this role is $95,000-$115,000, depending on experience, plus additional benefits such as flexible working hours and private health insurance.

Job Description

The Technical Support Lead will be responsible for managing a team of technical support specialists, ensuring they meet their targets and deliver exceptional customer support.

The successful candidate will have:

  • Basic programming knowledge.
  • Leadership and management experience.
  • Excellent communication skills.
  • Assertive communication when dealing and coordinating with other teams.
Required Skills and Qualifications

The ideal candidate will have a strong background in leadership and management, with experience in team management, conflict resolution, and customer service.Benefits

Abitu offers a range of benefits, including:

  • Full-time permanent position.
  • Competitive salary + optional flex salary plan.
  • Flexible working hours and a hybrid work environment.
  • Private health insurance.
  • Birthday day off, in addition to your vacation days off.


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