International Customer Care Specialist
hace 4 semanas
About the Role
From our Malaga office, you will be the primary point of contact for our international customers in the DACH region. Your key task will be to provide expert support and guidance on the use of our software, helping them navigate our Protime tools through our Ticket Management System. You will work closely with internal customer experts, building relationships, seeking advice, and providing leads to ensure seamless customer support.
Your Responsibilities
• Build knowledge and experience within the different domains of our applications
• Establish trust with customer contacts, providing personalized support and advice
• Advise customers on optimizing their Protime environment
• Collaborate with internal experts, sharing knowledge and expertise to drive customer success
What We Offer
At SD Worx, we value diversity, innovation, and continuous learning. As a member of our team, you will enjoy a dynamic and challenging work environment, with opportunities for professional growth and development. Our company culture emphasizes camaraderie, collaboration, and a commitment to delivering exceptional customer experiences. Join our team and be part of a successful European provider of HR software solutions, where every day offers a new challenge and the chance to make a real impact.
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