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Supply Chain Customer Service Specialist

hace 2 meses

Madrid Centro, Madrid, España DUFRYS A tiempo completo
Job Summary

We are seeking a highly skilled Supply Chain Customer Service Specialist to join our team at DUFRYS. As a key member of our global supply chain team, you will be responsible for ensuring seamless customer service and supply chain operations.

Key Responsibilities
  • Create and analyze order line fill rates to identify areas for improvement.
  • Monitor sales order status and coordinate with operations and global category managers to resolve claims and complaints.
  • Identify opportunities for process improvements and implement changes to enhance supply chain efficiency.
  • Collaborate with cross-functional teams to ensure effective communication and coordination.
Requirements
  • 1-2 years of experience in supply chain management or a related field.
  • Student of engineering, business, or a related field.
  • Desirable: experience in international retail companies, supply chain and logistics knowledge, analytical and organizational skills, and excellent customer handling skills.
What We Offer

As a Supply Chain Customer Service Specialist at DUFRYS, you will have the opportunity to work with a dynamic team and contribute to the success of our global supply chain operations. If you are a motivated and detail-oriented individual with a passion for supply chain management, we encourage you to apply for this exciting opportunity.