Real Estate Relationship Manager

hace 2 días

Madrid, Madrid, España American Express A tiempo completo
About the Role

We are seeking a highly skilled and experienced Real Estate Relationship Manager to join our team at American Express. As a key member of our Global Workplace Experience team, you will be responsible for managing relationships with senior leaders across the EMEA region, ensuring seamless delivery of real estate solutions and services.

As a strategic partner, you will work closely with stakeholders to develop and implement workplace strategies, drive business growth, and enhance the employee experience. Your expertise in real estate planning, program management, and project management will be invaluable in delivering high-quality results and exceeding business objectives.

Key Responsibilities
  • Develop and maintain strong relationships with senior leaders across the EMEA region, ensuring effective communication and collaboration.
  • Manage cross-functional projects, ensuring timely delivery and high-quality results.
  • Collaborate with Workplace Experience teams, Occupancy Planners, Facilities managers, and other CBRE teams to evaluate potential real estate initiatives and recommend solutions.
  • Deliver change management programs through 3rd party providers around relocations, renovations, and GREWE initiatives.
  • Implement workplace strategies, aligning with Amex's evolving Flex program.
  • Meet with key stakeholders regularly, providing updates on real estate initiatives and gathering feedback on GREWE service delivery.
  • Work with key stakeholders and BU representatives to gather BU space and real estate requirements.
  • Provide key stakeholders with information on workplace strategy, occupancy, and real estate investments/initiatives.
Requirements
  • Global Corporate Real Estate experience in planning and program management, and/or project management experience delivering real estate projects.
  • Language skills: English + 1 other European language.
  • Relationship management skills.
  • Independent self-starter with the ability to drive results and work in a matrix environment.
  • Excellent multi-tasking project management skills.
  • Exceptional verbal and written communication skills in a multi-cultural environment.
  • Good influencing skills.
  • Strategically minded with tactical appreciation.
  • Ability to challenge status quo thinking and develop new, innovative workplace options.
  • Ability to deliver world-class customer service, navigating complex organizations, and leadership/stakeholder groups.
  • Strong leadership, problem-solving mindset.
About American Express

At American Express, we're committed to making a difference in people's lives. For over 160 years, we've been backing our customers, colleagues, and communities, providing access, tools, and resources to help them succeed and thrive.

We believe in empowering our people to grow their skills, conquer new challenges, and take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision.

Our culture is built on being open, creative, risk-taking, collaborative, and innovative. We're proud to be recognized as one of the best companies to work for, and we're committed to making a positive impact on the world.

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