Customer Operations Specialist

hace 4 semanas


Girona, Gerona, España Suntransfers A tiempo completo

Suntransfers is seeking a highly skilled Customer Operations Specialist to join our team in Torroella de Montgrí, Costa Brava, Girona. As a key member of our customer operations team, you will be responsible for providing exceptional customer experiences through phone calls, live chats, and emails.

Key responsibilities include:

  • Assisting customers with comprehensive information about Suntransfers services, including availability, pricing, and general information.
  • Completing payments and bookings, ensuring a smooth process for customers.
  • Providing support to customers and suppliers during transfer services, acting as a mediator when necessary.
  • Tackling complaints head-on and turning frowns into smiles.
  • Participating in cool cross-functional projects, such as translations, price comparisons, and publishing new routes and prices.

As a Customer Operations Specialist, you will have the opportunity to grow and advance with our company, mastering our products and taking on extra responsibilities. If you're passionate about delivering exceptional customer experiences and thrive in a dynamic customer-focused environment, we encourage you to apply.

We offer a dynamic and challenging environment that is fun to work in. You'll have the chance to work within a young, multicultural, multilingual team in an environment where people respect and support each other and have a strong work ethic.



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