Account Recovery Specialist

hace 1 día


Barcelona, Barcelona, España Ppg Industries (Uk) Limited A tiempo completo
About the Role

We are seeking an experienced Account Recovery Specialist to join our team at PPG Industries (UK) Limited. As a key member of our collection team, you will play a critical role in maximizing collections and minimizing bad debt risk.

Key Responsibilities
  • Review open accounts for collection efforts and develop strategies to recover outstanding balances.
  • Conduct collection calls to collect Accounts Receivables and negotiate payment arrangements with customers.
  • Prepare and send mail correspondence to customers to encourage payment of overdue receivables.
  • Negotiate customer disputes to resolution and document root cause.
  • Develop relationships with internal/external customers and identify issues attributing to account delinquency.
  • Provide timely follow-up on payment arrangements and participate in process improvement projects.
Requirements
  • French native speaker with good command of both oral and written language, and fluent in English and Spanish.
  • 1-2 years of experience in Credit and Collection, including interaction with a large customer base, or a position related to Finance.
  • Experience with AS400 and SAP system is a plus.
  • Effective business writing and professional communication skills.
  • Strong communication, problem-solving, and analytical skills.
  • Accounts Receivable knowledge/experience is a plus.
  • Detail-oriented and knowledgeable of bank products/payment methods.
  • Assertive and able to negotiate with business sales reps and interface with senior management.
What We Offer
  • Estimated salary: £35,000 - £45,000 per annum.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to work with a leading company in the industry.


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