Account Recovery Specialist
hace 1 día
We are seeking an experienced Account Recovery Specialist to join our team at PPG Industries (UK) Limited. As a key member of our collection team, you will play a critical role in maximizing collections and minimizing bad debt risk.
Key Responsibilities- Review open accounts for collection efforts and develop strategies to recover outstanding balances.
- Conduct collection calls to collect Accounts Receivables and negotiate payment arrangements with customers.
- Prepare and send mail correspondence to customers to encourage payment of overdue receivables.
- Negotiate customer disputes to resolution and document root cause.
- Develop relationships with internal/external customers and identify issues attributing to account delinquency.
- Provide timely follow-up on payment arrangements and participate in process improvement projects.
- French native speaker with good command of both oral and written language, and fluent in English and Spanish.
- 1-2 years of experience in Credit and Collection, including interaction with a large customer base, or a position related to Finance.
- Experience with AS400 and SAP system is a plus.
- Effective business writing and professional communication skills.
- Strong communication, problem-solving, and analytical skills.
- Accounts Receivable knowledge/experience is a plus.
- Detail-oriented and knowledgeable of bank products/payment methods.
- Assertive and able to negotiate with business sales reps and interface with senior management.
- Estimated salary: £35,000 - £45,000 per annum.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- The chance to work with a leading company in the industry.
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