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Credit Risk Specialist
hace 1 mes
At TTEC, we're committed to delivering exceptional customer experiences. As an Italian-English speaking Credit Risk Analyst working remotely in Poland, you'll play a key role in ensuring our customers receive timely and accurate support.
You'll be responsible for resolving escalated or complex customer calls, providing solutions that meet their needs and exceed their expectations. Your analytical skills will be essential in evaluating customer creditworthiness, determining credit limits, and establishing payment terms.
Key Responsibilities- Monitor customer accounts, including timely payments, cash application, account reconciliation, and match-ups.
- Research and respond to customer inquiries regarding credit holds, credit line availability, collection/past due issues, and account reconciliation.
- Analyze financial data and credit reports to evaluate customer creditworthiness and define credit limits.
We're looking for candidates with 6 months of experience in customer service, back office administration, or collections. Bilingual proficiency in Italian and English is essential, as well as strong analytical skills, responsiveness, and results orientation.
A quiet workspace at home, free from distractions, and reliable high-speed internet connection are also required.
What We OfferTTEC is committed to supporting your career growth and professional development. Our inclusive culture and community-minded organization prioritize giving back and encouraging lifelong learning.
As a Credit Risk Analyst, you can expect:
- A competitive base wage, plus performance bonus opportunities.
- A healthy benefits package, including PTO, tuition reimbursement, and health and wellness incentives.
- Supportive training and coaching to ensure your success in the role.
We're a global company dedicated to making customers happy through our combination of humanity and technology. With over 35 years of experience, we've helped leading brands deliver exceptional customer experiences. At TTEC, diversity is our strength, and we strive to create an inclusive environment where all employees feel valued, belonging, and comfortable being themselves.
