Hollister Co. Retail Leadership Position

hace 2 meses


Madrid, Madrid, España Abercrombie And Fitch A tiempo completo

Job Description:

A Full-Time Key Holder at Abercrombie & Fitch Co. is a leadership position that drives business results through assertive leadership and customer-centric decision making. As a Key Holder, you will be responsible for leading a team of associates to ensure operational tasks and procedures are successful, while maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Training and Development: Provide coaching and guidance to associates to enhance their skills and knowledge.
  • Customer Experience: Ensure that every customer interaction is exceptional and meets the high standards of Abercrombie & Fitch Co.
  • Communication: Effectively communicate with associates, management, and customers to ensure seamless operations.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and ensure that sales floors are well-organized and stocked.
  • Asset Protection: Implement and maintain asset protection policies and procedures to prevent loss and ensure compliance.
  • Policies and Procedures Adherence: Ensure that all associates adhere to company policies and procedures.

Qualifications:
  • At Least One Year of Customer Service Experience
  • Work Ethic: Demonstrate a strong work ethic and commitment to excellence.
  • Assertiveness: Possess assertiveness and confidence in leadership roles.
  • Applied Learning: Utilize applied learning to evolve as a business leader and improve store results.
  • Attention to Detail: Maintain attention to detail and ensure accuracy in all tasks and responsibilities.
  • Analytical Skills: Apply analytical skills to make informed decisions and drive business results.
  • Adaptability / Flexibility: Demonstrate adaptability and flexibility in a fast-paced retail environment.
  • Multi-Tasking: Possess multi-tasking skills to manage multiple responsibilities and priorities.
  • Stress Tolerance: Demonstrate stress tolerance and remain composed in high-pressure situations.

What You'll Get:
Abercrombie & Fitch Co. offers a variety of benefit programs designed to fit your lifestyle, including opportunities for career growth and development.
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