Phuket Hospitality Professional
hace 7 días
Guest Relations Internship in Phuket, Thailand
RMC Asia is seeking a talented individual to join our team as a Guest Relations Intern at a 5-Star Resort by Hilton Hotels & Resorts in Phuket, Thailand.
Program Overview
This internship is part of RMC Asia's Cultural Exchange Programs, offering a unique opportunity to gain experience working in an international-scale hotel while exploring dynamic possibilities in Thailand.
Responsibilities
- Review arrival lists to welcome guests and provide exceptional customer service
- Attend to special guests and answer their inquiries with a pleasant personality
- Provide information about hotel services, amenities, and venues to ensure a seamless guest experience
- Anticipate guest needs and build rapport with customers to ensure satisfaction
- Address customer complaints in a professional and courteous manner
- Record information in the logbook daily to ensure compliance with health and quality standards
Program Benefits
- Accommodation and visa sponsorship
- Monthly allowance and 2-3 on-duty meals per day
- Local transportation and uniform with laundry service
- Group insurance and arrival support
- Recruitment opportunity by the host and an unforgettable educational travel experience
Requirements
- Enrolled students only
- School, college, or university reference letter
- Conversational English and well-groomed appearance
- Pleasant personality and clean criminal record
- No drug abuse and minimum 6 months passport validity
About RMC Asia
RMC Asia is a leading provider of cultural exchange programs and hospitality training in Asia. We offer a range of internships, management training, and contractual positions within hotels and resorts across the region.
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