IT Application Services Specialist
hace 4 semanas
As an IT Application Services Specialist at Linde Portugal, you will play a crucial role in managing and optimizing the company's Applications landscape. This involves creating and maintaining up-to-date information related to Applications, including SLA, CMDB, Inventory, and Risk Assessment. You will also be responsible for managing software licenses, Change Management activities, and IT Service contact for projects led by other IT areas.
Key Responsibilities
- Manage and optimize the Applications landscape in alignment with the company's strategy.
- Create and maintain up-to-date information related to Applications, including SLA, CMDB, Inventory, and Risk Assessment.
- Manage software licenses for server-based and desktop Applications.
- Manage Change Management activities related to Applications.
- Act as the IT Service contact for projects led by other IT areas.
- Manage activities related to the upgrade, replacement, or decommissioning of Applications.
- Drive Business to facilitate the understanding of the IT environment, collect needs, and monitor Applications KPIs.
- Coordinate with Business and other IT areas the deployment of new Applications features.
- Align and manage the implementation of Global IT policies, including SSO, Security, and Data Privacy.
Requirements
- Education in computer science.
- Proven experience of 3 to 5 years in IT Services Management, preferably in the Applications area.
- Knowledge in Applications architecture, Data Protection, and IT Security standards.
- Service-oriented (ITIL v3 or v4) with management skills and ability to adapt quickly in an IT changing environment.
- Fluency in English and the local language.
What We Offer
- A variety of possibilities to excel in your area of expertise.
- The opportunity to contribute towards making Linde an inclusive and diverse organization.
- A full-time position based on an unlimited contract.
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