Rural Delivery Operations Specialist

hace 1 mes


Sevilla, Sevilla, España Amazon Road Transport Spain, S.L.U. A tiempo completo

About Amazon Road Transport Spain, S.L.U.


At Amazon Road Transport Spain, S.L.U., we strive to be the most customer-centric company on earth by providing best-in-class delivery services. Our goal is to ensure that all customers can receive their orders as quickly, accurately, and cost-effectively as possible.



Job Overview


We are looking for a dynamic and well-organized Rural Delivery Operations Specialist to join our Hub Delivery program team. As a key member of our operations team, you will be responsible for recruiting and managing a pool of local stores, as well as building relationships with various stakeholders (DS Ops, CO, SnOP, etc.). This role offers an exciting opportunity to contribute to improving the delivery experience for our customers in rural areas of Spain.



Key Responsibilities:



  • BUILD RELATIONSHIPS WITH HUB DELIVERY STORE OWNERS AND CULTIVATE TRUST AMONG COMMUNITY LEADERS
  • PROVIDE LIFECYCLE MANAGEMENT AND OPERATIONAL SUPPORT FOR ONBOARDED STORES
  • SUPPORT YOUR TEAM IN DAILY MANAGEMENT OF OPERATIONS, INCLUDING MONITORING PERFORMANCE, LEADING MEETINGS, ASSIGNING JOB DUTIES, AND DEALING WITH AMBIGUITY
  • BE OBSESSED BY METRICS AND DRIVE IMPROVEMENTS BY DIVING DEEP TO FIND ROOT CAUSES QUICKLY
  • FIND PRACTICAL AND SIMPLE SOLUTIONS TO COMPLEX PROBLEMS WITHOUT SACRIFICING QUALITY OR CORE FUNCTIONALITY
  • UTILIZE EXCEPTIONAL PROBLEM-SOLVING AND COMMUNICATION SKILLS TO INFLUENCE BUSINESS AND TECHNICAL AUDIENCES


Requirements:



  • Willingness to travel to visit Hub Delivery Stores/Delivery Stations (regional level) (Frequency will vary)
  • Willingness to work in non-traditional shift patterns, including weekends
  • Relevant experience in managing people and identifying problems
  • Experience in building scalable processes to fix problems
  • Excellent problem-solving and communication skills


About You


We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.



Estimated Salary: €45,000 - €55,000 per year



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