Head of Business Performance and Strategy

hace 4 días

Madrid, Madrid, España Visa A tiempo completo
Job Description

Job Title: Head of Business Performance and Strategy

Job Summary:

Visa is seeking a highly experienced and skilled professional to lead our business performance and strategy efforts in the cluster. As the Head of Business Performance and Strategy, you will be responsible for developing and executing the cluster strategy, driving sales growth, and improving commercial operations.

Key Responsibilities:

  • Strategy Development: Translate, shape, and execute the Visa Europe strategy at a cluster/country level, through a cohesive, integrated data-led approach for the short/mid/long-term to drive sustained revenue growth, client retention, regulatory engagement, and Visa industry leadership.
  • Sales and Commercial Operations: Own and proactively manage the overall sales pipeline for the cluster, working with Country Managers, AEs, and BD teams to develop joined up plans which ensures pipeline meets or exceeds targets and data is of high quality to enable key sales analytics.
  • Client Engagement: Provide direct client engagement to support strategy development, RFPs, or wider industry engagement.
  • Governance: Define and implement key cluster governance, including cluster leadership meetings, leadership team offsites, and sales pipeline reviews.
  • Performance Insights: Identify (set) regional business performance targets (i.e., scorecard) and KPIs with the RMD for the Region and align with the Europe Hub.

Requirements:

  • 15 or more years of experience with a Bachelor's Degree and Advanced Degree (e.g. Masters, MBA, JD, or MD)
  • Significant experience in a commercial and strategy role/s within the broader payments industry or adjacent sectors where technology (digital / e and m-commerce) feature strongly in the ecosystem
  • Leadership of an enterprise or the commercial functions of a business where the development and deployment of the digital and customer agenda is a key driver of success
  • Strong financial and commercial acumen, with evidence of detailed revenue forecasting capabilities, financially literate with an excellent understanding of risk management
  • Self-starter who thrives in a fast-paced environment and can lead and drive results independently
  • Experience of working in a multi-national, multi-cultural, diverse and highly-matrixed organization with the ability to make an impact and gain immediate respect and credibility
  • Ability to organize and manage multiple priorities
  • Outstanding problems solving and analytical skills with ability to drive findings into strategic imperatives
  • Experience building, leading and developing high performing teams
  • Ability to work collaboratively with executives from Visa's clients and partners to leverage Visa's products and services in order to build broader payments solutions, and to enhance the organization's client relationships
  • Commercially astute with experience of working in a global matrix organization with the ability to navigate complex structures and empower decision-making locally
  • A hands-on approach to all activities with real passion and high levels of energy
  • Agile and comfortable adapting to different environments
  • Creative and resourceful in overcoming barriers and unexpected roadblocks
  • Courageous in spirit, driving change through innovation

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