Global Entertainment Operations Coordinator

hace 4 semanas


Madrid, Madrid, España Vantage Point A tiempo completo

About Ticket Merchant:

Ticket Merchant is a renowned events ticket marketplace with a strong focus on sports and concerts. Established in 2004, the company has grown into a global entertainment group with a presence in several countries, including the USA, Spain, Poland, Mexico, and the UK.

We are seeking an Event Manager to join our dynamic team during this period of rapid growth. This role offers abundant opportunities for personal and professional development as we expand our global footprint. Our business operates 24/7, maintaining an agile approach while remaining hands-on and engaged across various facets of the industry and the world.

**Job Description:**
Event Manager

Research and identify potential opportunities to purchase tickets for upcoming sports and music events across Europe and the UK. Perform daily tasks, including event building, event checking, pre/post-event reporting, ticket requests, and other customer service inquiries. Take a proactive role in the strategic acquisition of ticket inventory. Manage individual events, taking ownership and accountability of inventory from acquiring to completion. Monitor and manage ticket inventory levels to prevent overstock or undersupply. Compile monthly and quarterly sales reporting. Collaborate with a team of Event Managers to make informed decisions and contribute innovative ideas and fresh perspectives. Provide updates on the status, inventory position, and progress of your events through in-person meetings and written communication. Work closely with departments, including Customer Services, Fulfillment, and Sales teams, to ensure effective management of post-sale aspects of your events.

**Key Responsibilities:**

  • Manage individual events from inventory acquisition to completion
  • Maintain accurate records of ticket inventory levels
  • Collaborate with cross-functional teams to optimize event performance
  • Provide regular updates on event status and progress

**Requirements and Qualifications:**
Experience working in operational ticketing. Familiarity with major sporting events, concerts, and entertainment venues around Europe. Ability to understand and leverage core principles of supply and demand to inform decision-making within a dynamic marketplace. Proven ability to work in a fast-paced industry under pressure. Comfortable working with automation software and embracing technological advancements to enhance everyday processes. Genuine passion for major sporting events, live entertainment, and venues across Europe and the UK.

We offer a competitive salary of approximately $60,000 - $80,000 per annum, depending on experience. The office-based position is located in Madrid, providing a vibrant and driven work environment with 15+ international staff. This long-term opportunity values hard work, dedication, and career growth.

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