Desktop Support Specialist
hace 1 mes
Your mission is to enhance the productivity of our users by empowering them through making Information Technology resources readily available and accessible. You will provide an informative and supportive first point of contact, and assist all our customers in making the best use of technology in their different roles.
Key Responsibilities:- Provide computer systems troubleshooting and support to a corporate user base of approximately 600 users across multiple offices: Windows, Mac, and Linux.
- Provide timely and consistent support, acknowledging and recording all issues and requests.
- Handle network and desktop setup for new employees/visitors and office moves.
- Handle telephony/video conferencing services (desk, soft phones, and mobile) issues for current and new users.
- Remote manage users' equipment (laptops, mobiles, etc.) ensuring machines have the latest security patches and comply with company policies.
- Manage hardware inventory and purchasing requests.
- Manage printers queues systems.
- Create documentation for corporate policies and processes.
- Share knowledge of company corporate tools with users to ease their day-to-day work.
- Support backup and restore policy of users' equipment.
- Optimize and automate repetitive tasks.
- Work on project roll-outs and report their progress.
- Minimum 2-3 years of experience in a desktop support/technical support role.
- Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching, and Firewalls.
- Exceptional troubleshooting skills on desktops, laptops, mobile devices, printers, scanners, copiers, and audio/visual equipment (Cisco/Webex).
- Proven experience administering: Microsoft Windows 10/11, Microsoft Office 2016-2021/O365, MacOS, and Linux.
- Strong skills managing Active Directory (users, contacts, permissions, groups...).
- Experience with management systems SCCM/MDT and MDM (Airwatch, Intune, Jamf).
- Security Services - Cisco Endpoint/Trend Micro/EPO/WSUS/Secunia/VPN.
- Experience with Dell/Lenovo/HP/Apple hardware.
- Capacity to work in a fast-paced environment.
- A strong sense of responsibility and initiative and an ability to complete tasks accurately.
- Ability to work in a team environment and independently.
- Expected to be familiar with all corporate processes and policies.
- Excellent verbal and written communication skills with high interpersonal skills and customer orientation.
- Private life and health insurance for you and your family.
- Four weeks per year to work from anywhere for eligible employees.
- Gym reimbursement.
- Company bus lines for convenient transportation applicable for employees.
- Malaga based.
- Relocation package for you and your family including soft-landing package services to help you settle in (applicable for relocation to Malaga, if you are moving from a different city/country).
- Learning Pocket for personal development.
- 3 volunteering paid days each year.
- Generous referral programme.
- Workplace perks such as gaming room with darts, pool, ping pong table, foosball, consoles, and much more.
- We also enjoy massages and a kitchen stocked with coffee, fruits, nuts, and ice cream.
-
Desktop Support Specialist
hace 4 semanas
Málaga, Málaga, España The Workshop A tiempo completoDesktop Support SpecialistAt The Workshop, we're seeking a skilled Desktop Support Specialist to join our Blockchain team. As a key member of our IT department, you'll play a vital role in ensuring the smooth operation of our technology infrastructure.Key Responsibilities:Provide computer systems troubleshooting and support to our corporate user base of...
-
Desktop Support Specialist
hace 4 semanas
Málaga, Málaga, España The Workshop A tiempo completoDesktop Support SpecialistAt The Workshop, we're seeking a skilled Desktop Support Specialist to join our Blockchain team. As a key member of our IT department, you'll play a vital role in ensuring the smooth operation of our technology infrastructure.Key Responsibilities:Provide computer systems troubleshooting and support to our corporate user base of...
-
Desktop Support Specialist
hace 4 semanas
Málaga, Málaga, España The Workshop A tiempo completoDesktop Support SpecialistThe Workshop is seeking a skilled Desktop Support Specialist to join our Blockchain team. As a key member of our IT team, you will be responsible for providing technical support to our employees, ensuring they have the tools and resources they need to succeed.Key Responsibilities:Provide computer systems troubleshooting and support...
-
Desktop Support Specialist
hace 1 mes
Málaga, Málaga, España The Workshop A tiempo completoJob Title: Desktop Support SpecialistAt The Workshop, we're looking for a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you'll play a vital role in ensuring our users have seamless access to our technology resources.Key Responsibilities:Provide timely and consistent support to our corporate user base of...
-
Desktop Support Specialist
hace 1 mes
Málaga, Málaga, España The Workshop A tiempo completoJob Title: Desktop Support SpecialistAt The Workshop, we're looking for a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you'll play a vital role in ensuring our users have seamless access to our technology resources.Key Responsibilities:Provide timely and consistent support to our corporate user base of...
-
Desktop Support Specialist
hace 4 semanas
Málaga, Málaga, España The Workshop A tiempo completoDesktop Support SpecialistAt The Workshop, we're seeking a skilled Desktop Support Specialist to join our Blockchain team. As a key member of our IT department, you'll play a vital role in ensuring our employees have the tools and technology they need to succeed.Key Responsibilities:Provide computer systems troubleshooting and support to our corporate user...
-
Desktop Support Specialist
hace 4 semanas
Málaga, Málaga, España The Workshop A tiempo completoDesktop Support SpecialistAt The Workshop, we're seeking a skilled Desktop Support Specialist to join our Blockchain team. As a key member of our IT department, you'll play a vital role in ensuring our employees have the tools and technology they need to succeed.Key Responsibilities:Provide computer systems troubleshooting and support to our corporate user...
-
Desktop Support Specialist
hace 1 mes
Málaga, Málaga, España The Workshop A tiempo completoJob Title: Desktop Support SpecialistAt The Workshop, we're looking for a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you'll play a crucial role in ensuring our users have access to the resources they need to be productive.Key Responsibilities:Provide timely and consistent support to our corporate user base of...
-
Desktop Support Specialist
hace 1 mes
Málaga, Málaga, España The Workshop A tiempo completoJob Title: Desktop Support SpecialistAt The Workshop, we're looking for a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you'll play a crucial role in ensuring our users have access to the resources they need to be productive.Key Responsibilities:Provide timely and consistent support to our corporate user base of...
-
Desktop Support Specialist
hace 3 semanas
Málaga, Málaga, España The Workshop A tiempo completoJob SummaryThe Workshop is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our users, ensuring seamless access to our IT resources.Key ResponsibilitiesProvide timely and consistent support to our corporate user base, acknowledging and...
-
Desktop Support Specialist
hace 4 semanas
Málaga, Málaga, España The Workshop A tiempo completoJob DescriptionThe Workshop is seeking a skilled Desktop Support Specialist to join our Blockchain team. As a key member of our IT team, you will be responsible for providing technical support and assistance to our employees.Key Responsibilities:Provide computer systems troubleshooting and support to our corporate user base of approximately 150 users across...
-
Desktop Support Specialist
hace 4 semanas
Málaga, Málaga, España The Workshop A tiempo completoDesktop Support SpecialistAt The Workshop, we're seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you'll be responsible for providing top-notch support to our employees, ensuring they have the tools and resources they need to succeed.Key Responsibilities:Provide computer systems troubleshooting and support...
-
Desktop Support Specialist
hace 4 semanas
Málaga, Málaga, España The Workshop A tiempo completoDesktop Support SpecialistAt The Workshop, we're seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you'll be responsible for providing top-notch support to our employees, ensuring they have the tools and resources they need to succeed.Key Responsibilities:Provide computer systems troubleshooting and support...
-
Desktop Support Specialist
hace 1 mes
Málaga, Málaga, España The Workshop A tiempo completoJob Title: Desktop Support SpecialistAt The Workshop, we're looking for a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you'll play a vital role in ensuring the smooth operation of our computer systems and providing top-notch support to our users.Key Responsibilities:Provide timely and effective support to our...
-
Desktop Support Specialist
hace 1 mes
Málaga, Málaga, España The Workshop A tiempo completoJob Title: Desktop Support SpecialistAt The Workshop, we're looking for a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you'll play a vital role in ensuring the smooth operation of our computer systems and providing top-notch support to our users.Key Responsibilities:Provide timely and effective support to our...
-
Desktop Support Specialist
hace 3 semanas
Málaga, Málaga, España The Workshop A tiempo completoAt The Workshop, we're seeking a skilled Desktop Support Specialist to join our Blockchain team. As a key member of our team, you'll be responsible for providing top-notch IT service delivery to our employees, ensuring seamless use of technology and tooling in their roles.Key responsibilities include:Providing computer systems troubleshooting and support to...
-
Desktop Support Specialist
hace 4 semanas
Málaga, Málaga, España The Workshop A tiempo completoEmpowering Users through IT ExcellenceYour mission at The Workshop is to elevate the productivity of our users by providing seamless access to Information Technology resources. As a Desktop Support Specialist, you will serve as the first point of contact for our customers, offering informative and supportive assistance to help them make the most of...
-
Desktop Support Specialist
hace 2 semanas
Málaga, Málaga, España The Workshop A tiempo completoThe Workshop is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional support to our employees, ensuring that they have the tools and resources they need to be productive and efficient.Key Responsibilities:Provide timely and consistent support to corporate users,...
-
Desktop Support Specialist
hace 2 semanas
Málaga, Málaga, España The Workshop A tiempo completoJob Summary:At The Workshop, we are seeking a skilled Desktop Support Specialist to enhance the productivity of our users by empowering them through making Information Technology resources readily available and accessible. This role will provide computer systems troubleshooting and support to our corporate user base across multiple offices. The ideal...
-
Desktop Support Specialist
hace 4 semanas
Málaga, Málaga, España The Workshop A tiempo completoJob DescriptionAs a Desktop Support Specialist at The Workshop, you will play a crucial role in enhancing the productivity of our users by empowering them with access to Information Technology resources. Your mission is to provide timely and consistent support, acknowledging and recording all issues and requests.Key ResponsibilitiesProvide computer systems...
