Operations Support Analyst
hace 2 semanas
Are you a motivated professional looking to develop your career in operations at Oracle? This posting is for a Technical Analyst position that requires working on shifts 365x7x24. The job demands a commitment to work physically at the Oracle office in Madrid, Spain, and may involve hybrid remote work or full dedication at the office. To succeed in this role, it's essential to speak fluent Spanish and English, with other languages being assessed based on potential business needs.
About the RoleThis Operations Support Analyst position is ideal for individuals who want to build their professional skills at Oracle. As a key member of our team, you will be responsible for supporting IT services, ensuring seamless operations, and contributing to business growth. Your expertise will be crucial in implementing ITIL concepts related to incident management and change management processes. Additionally, you will handle event handling, monitor alerts, and work with various technologies such as OS (Unix/Linux) and Oracle DB.
Your strong technical background and excellent communication skills will enable you to interact effectively with colleagues, stakeholders, and customers. You will have opportunities to expand your knowledge of Oracle applications, including FMW/APPs, and contribute to the development of our operational capabilities.
Key Responsibilities- Support IT services and ensure smooth operations
- Implement ITIL concepts related to incident management and change management processes
- Handle event handling, monitor alerts, and work with various technologies
- Expand knowledge of Oracle applications, including FMW/APPs
To excel in this role, you will need:
- A strong technical background in IT operations and support
- Experience with ITIL concepts, Unix/Linux, and Oracle DB
- Excellent communication and problem-solving skills
- Fluent Spanish and English language proficiency
We provide a competitive salary range: €45,000 - €60,000 per year, commensurate with experience. Additional benefits include:
- Flexible work arrangements, including hybrid remote work options
- Professional development opportunities to enhance your skills and knowledge
- A dynamic and collaborative work environment
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