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Payment Programs Manager
hace 1 mes
About Mygwork
Mygwork is an inclusive employer and a member of the LGBTQ+ business community. We're committed to creating a workplace where everyone feels valued and respected.
Job Summary
We're seeking a highly skilled Payment Programs Manager to join our Central Operations team in Europe. As a key member of our team, you'll be responsible for driving automation and invoicing accuracy to improve last-mile customer experience and reduce costs.
Key Responsibilities
- Develop and implement processes and systems to achieve metrics and drive business growth.
- Proactively identify and lead process improvement initiatives through quantitative analysis and data-driven decision making.
- Collaborate with cross-functional teams to develop and share best practices across the organization.
- Work closely with stakeholders to communicate project plans, progress, and results.
About the Team
Our Central Operations team is responsible for handling last-mile delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.
Requirements
- Bachelor's degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics, or other business/analytical disciplines.
- Relevant experience as a Project/Program Manager.
- Strong logical thinking, analytical skills, and problem-solving skills.
- Excellent communication and stakeholder management skills.
Preferred Qualifications
- Advanced or master's degree.
- Project-management qualification such as PRINCE2, APM, PMI, or similar.
- Understanding of continuous improvement methodologies such as Six Sigma or Lean.
- Experience working in an operational environment or with technical teams.