Global Client Communication Specialist

hace 23 horas


Madrid, Madrid, España Cigna A tiempo completo
Job Overview

As a Global Client Communication Specialist, you will be responsible for client communication for designated account relationships.

This role involves managing daily queries from clients and insurers via various channels, primarily telephone and email.

You will coordinate follow-ups on assigned contracts, handle medical issues with our medical consultants, and identify the most efficient communication channels.

Able to translate documents when needed and maintain a cooperative working environment.

You will analyze complaints, identifying root causes to improve customer satisfaction.


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