Global Technical Manager

hace 2 semanas

Madrid, Madrid, España SGS A tiempo completo
Job Title: Global Technical Manager – Customized Food ProgramsJob Summary

As a Global Technical Manager, you will be responsible for overseeing the technical development, deployment, and management of customized audit programs and food certification schemes within Business Assurance. This role requires a strong technical background, excellent communication skills, and the ability to work effectively with cross-functional teams.

Key Responsibilities
  • Lead the technical development and management of assigned new and/or existing 2nd party and customized projects.
  • Work closely with Global Key Account Managers (GKAMs) to deploy new international food auditing or other customized programs.
  • Act as dedicated technical project manager for one or more of SGS Food Global Key Accounts.
  • Be responsible for auditor development, training, and calibration for assigned global projects.
  • Work closely with International Solution Managers (ISMs) to support new requests, RFPs, and/or the development of new programs/checklist.
  • Actively participate in client meetings, leading technical discussions and demonstrating a high level of understanding of project status and performance vs client KPIs.
  • Act as first point of contact for ISMs and GKAMs for assigned key account(s) and ensure that service execution is consistent and meets client's overall technical requirements.
  • Drive consistency and improvement of Food related SOPs, processes, practices, and capability improvement at a global level.
  • Effectively utilize all relevant SGS IT platforms for the delivery of 2nd party and customized solutions.
  • Proactively engage with internal and external stakeholders to identify new opportunities for 2nd party or other customized products and services to complement existing global food portfolio.
  • Provide technical support and advice to SGS network of affiliates and customers as required.
  • Work closely with your line manager to provide required specialist support relating to social media, marketing, and business development.
  • Represent SGS in key industry working groups, technical committees, and at other appropriate events as requested by line manager.
Requirements
  • Bachelor's degree in food science, microbiology, chemistry, or related scientific discipline.
  • 5+ years' experience in Food or related industries and/or technical service provider to the food industry.
  • Broad experience and thorough understanding of Food safety principles, Food safety and quality management principles, food manufacturing processes, and key food safety challenges facing the food sector across different categories.
  • A good understanding of codes of practice (allergen management, labeling, and foreign body detection).
  • Excellent understanding of food safety and quality systems in a certification and auditing context.
  • Ability to think outside the box and deliver creative solutions to company and clients.
  • Pragmatic, with proven analytical and problem-solving skills.
  • Attention to detail with ability to multi-task effectively, work under pressure, and against agreed deadlines.
  • Strong project management experience and ability to manage conflicting priorities across multiple countries or projects.
  • Business/commercial acumen.
  • Excellent verbal, presentation, and technical writing skills.
  • Strong interpersonal and communication skills with an ability to interact effectively at all levels within and outside the organization.
  • Fluent in the English language.
  • Proficient in Microsoft suite (Word, Excel, PowerPoint, and Outlook).
  • Lead auditor experience in any of the Global Food Safety schemes (BRCGS, FSSC, IFS, etc) across different product categories.
  • Experience in developing customized food/food safety auditing programs.
  • Technical experience in food sustainability solutions, waste management, circular economy, responsible sourcing, etc.
What We Offer

SGS is a leading global provider of inspection, verification, testing, and certification services. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply

If you are a motivated and experienced professional looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter, to [insert contact information].

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