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IT Vendor Manager

hace 2 meses


Madrid, Madrid, España Lastminute Group A tiempo completo

Job Title: IT Vendor Manager

Job Summary:

The Lastminute Group is seeking an experienced IT Vendor Manager to provide strategic leadership and direction in building processes and identifying improvement initiatives to increase people and organisational capabilities across the Technology department.

Key Responsibilities:

  • Guide and support the technology department in structuring an IT Governance Unit.
  • Work with senior leaders across the organisation to identify processes improvement opportunities and drive the execution of solutions.
  • Lead the definition of policies, processes, strategies, standards, and guidelines using best practice frameworks, whilst reviewing current approaches and suggesting improvements.
  • Lead the development strategy and guidelines for appropriate staffing requirements, exercising control over resources, budget management and planning, and contributing to defining standards.
  • Support the re-engineering of IT processes (demand management, change management, incident management, service request management, etc.).
  • Support the Manager to monitor and devise recommendations for the entities' compliance with corporate governance.
  • Build and maintain close working relationships with business partners and ensure alignment to group standards and policies.
  • Ensure specific metrics and measures are incorporated into solutions enabling continuous improvement.

Qualifications and Skills:

  • Degree in Engineering, Economics, Computer Science, Information Technology, or related fields.
  • 5-7 years of proven experience in a similar role.
  • Strong problem-solving skills: comfortable tackling complex problems and breaking these down into manageable pieces.
  • Strong interpersonal skills: able to communicate, influence, and adapt communication at different levels of the organisation.
  • Fluency in English; Italian is a plus.

What We Offer:

  • A dynamic team in an inclusive international environment.
  • Opportunities for career growth and development.
  • A flexible working schedule, including a 36-hour workweek and flexible start and end times.
  • Focus time for learning, development, and deep work.
  • Partial or full remote work options, depending on local laws.
  • Employee discounts on travel.
  • Two days off per year for volunteering.
  • A bonus after five and ten years of service.
  • Participation in corporate events and activities.